Half of business technologists now produce capabilities for users beyond their own department or enterprise. That’s the top finding in a new report from Gartner, which cites “a dramatic growth” in digitalization opportunities and lower barriers to entry, including low-code tools and AI-assisted development, as the core factors enabling this democratization beyond IT professionals. What’s more, Gartner reports that 77% of business technologists — defined as employees who report outside of IT departments and create technology or analytics capabilities — routinely use a combination of automation, integration, application development, or data science and AI tools in their daily work.
“This trend has been unfolding for many years, but we’re now seeing a tipping point in which technology management has become a business competency,” Raf Gelders, research vice president at Gartner, told VentureBeat. “Whether all employees will soon be technical employees remains to be seen. Do your best sales reps need to build new digital capabilities? Probably not. Do you want business technologists in sales operations? Probably yes.”