Twelve years ago, the U.S. government introduced a powerful new tool to help people make a wrenching decision: which nursing home to choose for loved ones at their most vulnerable. Using a simple star rating — one being the worst, five the best — the system promised to distill reams of information and transform an emotional process into one based on objective, government-blessed metrics.

The star system quickly became ubiquitous, a popular way for consumers to educate themselves and for nursing homes to attract new customers. During the coronavirus pandemic, with many locked-down homes unavailable for prospective residents or their families to see firsthand, the ratings seemed indispensable.

More in category

The COVID-19 pandemic isn’t over, but ‘the great end point’ is in site as nearly 120 million Americans are fully vaccinated
May 14, 2021MarketWatch
The COVID-19 pandemic isn’t over, but ‘the great end point’ is in site as nearly 120 million Americans are fully vaccinated
Want to return to the office…in a lighthouse? Here’s how you can
May 14, 2021MarketWatch
Want to return to the office…in a lighthouse? Here’s how you can
A Tahini Lemon Cranberry Bar Dreams of Whole Foods
May 14, 2021The NY Times
A Tahini Lemon Cranberry Bar Dreams of Whole Foods
CDC cheered and criticized for turnabout on controversial mask guidance
May 14, 2021CNBC
CDC cheered and criticized for turnabout on controversial mask guidance
Shoppers and diners: Don't expect masking rules to change overnight
May 14, 2021CNBC
Shoppers and diners: Don't expect masking rules to change overnight
Biden senior Covid advisor Andy Slavitt says he will leave White House in early June
May 14, 2021CNBC
Biden senior Covid advisor Andy Slavitt says he will leave White House in early June
Sales at U.S. retailers fall flat in April as stimulus boosts fades
May 14, 2021MarketWatch
Sales at U.S. retailers fall flat in April as stimulus boosts fades
Plug Power stock soars as restatement removes overhang of uncertainty
May 14, 2021MarketWatch
Plug Power stock soars as restatement removes overhang of uncertainty
My friend of 30 years owes me $20,000 after living in my apartment rent-free. She texted on my birthday to say she misses our friendship
May 13, 2021MarketWatch
My friend of 30 years owes me $20,000 after living in my apartment rent-free. She texted on my birthday to say she misses our friendship
My friends raised $15K on GoFundMe while I was comatose after an accident. But I inherited $1 million, and my insurance covered the cost
May 13, 2021MarketWatch
My friends raised $15K on GoFundMe while I was comatose after an accident. But I inherited $1 million, and my insurance covered the cost
Target to stop selling Pokémon and sports trading cards in stores ‘out of an abundance of caution’
May 13, 2021MarketWatch
Target to stop selling Pokémon and sports trading cards in stores ‘out of an abundance of caution’
Opinion: How to fix the unemployment system to time extra benefits so they are just the right size to help workers and the economy
May 13, 2021MarketWatch
Opinion: How to fix the unemployment system to time extra benefits so they are just the right size to help workers and the economy
Is it ethical for cruise lines, venues, schools or Broadway to restrict entry to people not vaccinated against COVID-19?
May 11, 2021MarketWatch
Is it ethical for cruise lines, venues, schools or Broadway to restrict entry to people not vaccinated against COVID-19?
Why Bionano Genomics Stock Is Skyrocketing Today
May 14, 2021The Motley Fool
Why Bionano Genomics Stock Is Skyrocketing Today
Why NIO Stock Is Up Today
May 14, 2021The Motley Fool
Why NIO Stock Is Up Today
Delta to require COVID-19 vaccine for all new hires
May 14, 2021FOX Business
Delta to require COVID-19 vaccine for all new hires
Varney: Elon Musk ‘manipulating’ crypto market
May 14, 2021FOX Business
Varney: Elon Musk ‘manipulating’ crypto market
Affluent Americans boost unrestricted giving to fund basic needs
May 13, 2021MarketWatch
Affluent Americans boost unrestricted giving to fund basic needs
‘A great day for America’: CDC says fully vaccinated can largely ditch masks
May 13, 2021MarketWatch
‘A great day for America’: CDC says fully vaccinated can largely ditch masks
General Mills beefs up pet foods division with $1.2B Tyson unit purchase
May 14, 2021FOX Business
General Mills beefs up pet foods division with $1.2B Tyson unit purchase
Gas shortage: 72% of NC gas stations are without fuel
May 14, 2021FOX Business
Gas shortage: 72% of NC gas stations are without fuel