More than 90% of CEOs believe their companies will change more in the next five years than they did in the last five. Having a workforce that’s ready and able to harness that change will make the difference between success and failure.

Leaders at every level need to embrace and model how to engage in and affect change. Personal leadership and engagement, however, is not enough. For change to be operationalized, you need to inspire your team to be creative and enable them to innovate. But innovation only happens when people are able to work in the gray space — where ambiguity is okay and business principles, rather than hard and fast rules, apply.

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