By Monica Moses

Here’s a hard business truth: no workplace is free of the ravages of distrust. Anyone who’s ever held a job knows the frustrations that emerge when coworkers don’t trust each other—the miscommunications, rivalries, inefficiencies, morale problems, and turnover that in the end distract people from their work and make life stressful. And ultimately, research shows, cost money.

Dr. Mark Scullard, a PhD psychologist who serves as senior director of product innovation for Wiley’s Workplace Learning Solutions, has studied distrust in the workplace and found its source: individual insecurity. It’s not insecurity itself that’s the problem, though; it’s our drive to cover it up. In a new eBook, The Invisible Drain on Your Company’s Culture, Scullard traces the spread of dysfunctional behaviors at work to the secret self-doubts that beset each of us and outlines a solution.

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