Alex had an impressive résumé. He had excellent grades in school, a string of technical projects that won recognition, and concrete results from his first two jobs. Yet when he interviewed at a new high-tech startup, the company turned him down. Luckily for Alex, he learned the reason for his rejection from an unofficial source — a colleague who didn’t agree with the decision. It turned out that the interviewers thought Alex lacked passion. He was quiet, didn’t specify how he contributed to the projects on his résumé, and didn’t display the effusiveness they were used to seeing in strong candidates.

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