A little fan feedback doesn’t hurt — according to Ellen Pompeo. The Grey’s Anatomy star said she understood where fans were coming from when they criticized season 17 of the medical drama.

One viewer took to Twitter and praised the show, saying the latest season “is the most groundbreaking, life changing season,” but another disagreed.

“I guess I’m an alien because this season was dumpster trash! I love the show but not this season,” the audience member tweeted in response.

Pompeo, 51, quoted the exchange on Twitter and replied, “All good! Seventeen seasons we can’t please everyone all the time … it’s definitely not easy keeping it going and keeping it great… I get it… thanks for checking it out anyway… and thanks for your feedback it matters …sending you love.”

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