WASHINGTON (AP) — About 1 in 5 Americans say they lost a relative or close friend to the coronavirus, highlighting the division between heartache and hope as the country itches to get back to normal a year into the pandemic.

A new poll from The Associated Press-NORC Center for Public Affairs Research illustrates how the stage is set for a two-tiered recovery. The public’s worry about the virus has dropped to its lowest point since the fall, before the holidays brought skyrocketing cases into the new year.

But people still in mourning express frustration at the continued struggle to stay safe.

“We didn’t have a chance to grieve. It’s almost like it happened yesterday for us. It’s still fresh,” said Nettie Parks of Volusia County, Florida, whose only brother died of COVID-19 last April. Because of travel restrictions, Parks and her five sisters have yet to hold a memorial.

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