At SAP SAPPHIRE NOW 2019, TechRepublic Associate Staff Writer Macy Bayern sits down with Markus Noga, senior vice president of machine learning at SAP to discuss which companies should use machine learning, and best practices for execution. The following is an edited transcript of the interview.

Macy Bayern: In what ways are organizations most using machine learning currently?

Markus Noga: There's three main ways that organizations use machine learning today, and we like to group them into the areas of automation, conversation, and intelligence. If you think about automation, things like factory robots come to mind, and the same repetitive tasks that robots have automated in factories, automation technology for software can automate in desktop environments. This category of software is called robotic process automation. SAP happens to be launching its robotic process automation solution called SAP Intelligent RPA this week. And we enable users to transcend the bounds of repetitive clicks and actions in systems, in order to focus on higher value tasks with IRPA.

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